Visitor

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1 Message

09/21/2026 3:14 PM

Claim Sprinkler Damage

Hello, I need to report property damage caused during the installation/burial of my Xfinity underground cable.

During the installation, the contractor damaged my underground sprinkler/irrigation line. The sprinkler system was working properly before the Xfinity installation, and after the cable was buried, one of my sprinkler zones stopped working. I have photos/videos of the damage and can provide a repair estimate or invoice.

I would like to open a property damage claim/investigation and have this damage reviewed for reimbursement of the necessary repair costs.

Please provide me with the claim/ticket number and let me know where I should submit

the photos, repair estimate, and other documentation.

Thank you.

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Selected Oldest First

Official Employee

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2.5K Messages

14 hours ago

 

Umaid Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.


 Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.
 
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