Visitor

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1 Message

Thursday, July 23rd, 2026 5:20 PM

close account

will be using a different provider 

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Official Employee

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3K Messages

10 days ago

user_veqgab Sorry to hear that we are going to lose you as a valued customer. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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