coax cable wall installation

@user_ejc We would need to set you up for a professional installation appointment with one of our awesome technicians to get your home connected to our infrastructure. Our technicians will only install coax outlets on exposed walls or from the exterior wall of an outside wall and drill in. They tack the coax cable along the siding of the home and weather proof the hole that was drilled. They will then install the coax plate and clean up any small debris caused by the drilling. You can also get a coax outlet installed on an interior wall but will need to hire a general contractor or a tradesman who specialize in running cable as it will require a wall-fish technique. Our technician would be able to connect that pre-run line to the patch panel feeding signal into your home. If you could please send me a DM with your first and last name along with your full-service address, we can get started setting up that appointment with you.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon in the top right corner

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514