Coax outlet installation request

gfzoda Hey there! Thank you so much for using our Forums and for taking the time out of your day to contact out Xfinity Support Team. I understand you have some concerns about the coaxial outlet going into your home and we are happy to work together to make sure we help with your request.
To get started can you send me a DM with your full name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message