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Friday, April 11th, 2025 11:35 PM

Collections

You sent me to collections for an account that was never used and you stated would refund me. 

2 Messages

9 days ago

also I have a case with Xfinity where you said you would refund me $137 and make sure the $97 was cleared yet you never did that and not it’s on my credit report. 

Official Employee

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1.3K Messages

user_0n0e0y  Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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