also I have a case with Xfinity where you said you would refund me $137 and make sure the $97 was cleared yet you never did that and not it’s on my credit report.
user_0n0e0y Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thank you for reaching out here @user_rkh2ol. We would not have a number available from here for a collection company, those are third party contacts. The number would be provided in the information that the collection company sends out. The only contact number we have here is the 800-Xfinity option.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_0n0e0y
2 Messages
3 months ago
also I have a case with Xfinity where you said you would refund me $137 and make sure the $97 was cleared yet you never did that and not it’s on my credit report.
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user_rkh2ol
Visitor
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1 Message
17 days ago
Need the number to collection
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