Visitor
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1 Message
Comcast Equipment removal/relocation due to site development
I'm a civil engineer working on a construction project. There is a piece of Comcast equipment on top of a power pole that needs to be relocated. I'd like to reach out to Comcast support via Direct Message
XfinityAdrienne
Official Employee
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1.8K Messages
11 days ago
Good Morning, @user_378wpx! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We would be more than happy to dive into the details regarding the equipiment that would need to be relocated as you are building in the area. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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