Visitor
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3 Messages
Compete Recovery Corporation
I have received multiple emails from Complete Recovery Corporation stating "We would like to help you with your Xfinity equipment listed below that must be returned. Equipment: X1 HD Cable Box Serial Number: CSXXXX" |
This WAS a legitimate cable box that I had that I stopped using months before I ended my service completely, but I sent that back via the UPS store months ago. All other equipment was returned directly to Xfinity when I ended my service. Can you check into this and ensure I am not going to be charged for this, and I get my refund balance returned ASAP?
XfinityKrista
Official Employee
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1.5K Messages
25 days ago
Hello @mathewh1, thank you for taking the time to reach out on social media. I understand your concern with the equipment, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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