Visitor

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1 Message

Saturday, April 11th, 2026 7:28 PM

Complain about CBS being of the air

Are we going to get a deduction on our Broadcast Fee, since we haven't had CBS for 3 weeks, probably longer. Paramont Plus is being bogged down, due to high demand to watch CBS Shows. Freezing up, stopping in middle of a show, no sound.

Need to get this Channel back on Leadt by Monday.

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Official Employee

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150 Messages

5 days ago

Thanks for reaching out on our Xfinity Community forums about the loss of channels owned by E. W. Scripps @user_5odcu8.  

This programming is currently unavailable as Comcast’s agreement with the network has expired.

Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted.

Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers.

We know unexpected changes to your TV lineup can be frustrating, and apologize for any inconvenience.

For more information, visit https://www.xfinity.com/programmingchanges.

Visitor

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1 Message

4 days ago

I watch most of my favorite shows on Comcast 

please bring it back

Visitor

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2 Messages

4 days ago

I want channel 5 back NOW!

Official Employee

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570 Messages

 

user_p20a27, hello there and thanks for joining in our forums community. To find out more about your channel lineup, visit this link to learn more. Channel Lineup

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

13 hours ago

This is unfair. We pay for a set of channels, and we don't get them, we didn't know this was gonna happen. Our shows are on there and we're missing going on 3 weeks now. This is some <Edited: Language> xfinty should give us money back.  You had an adverse channel set, now, it's gone.

(edited)

Official Employee

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3.8K Messages

Hi, @user_49k3cn. We appreciate you reaching out about your channel lineup. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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