Complain

Chat reference # 0-331129233571930155

Agent
Dibyangana

Be careful they lied to me to get me signed up. They told me I would two virtual card of 500 each to pay T-Mobile off for canceling and also a $100 prepaid card for each of the lines that I was activating and it turned out I was lied to by the agent just to get me to sign up. Xfinity thank you for taking advantage of people and lying to sell services

i will have everything reviewed by my lawyer, will expose in news, social media and business bureau

is this issue isn’t resolved. I also sad that on my Xfinity app chat the conversation Chat reference # 0-331129233571930155 was deleted you guys are doing terrible things

Responses

XfinityAmandaB

Official Employee

•

2.4K Messages

23 days ago

wjmojica09 Thank you so much for stopping in to our Xfinity community forums for help with these offers. We do have some buy out offers as promotions I would be more than happy to help look more into this for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

0

Customer Service

wjmojica09

Complain

XfinityAmandaB

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