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Monday, March 3rd, 2025 10:52 PM

Complaint mailing address?

What’s a good mailing address for customer complaints?  It turns out I’ve been mis-billed for ~1.5 years.

Official Employee

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1.6K Messages

2 months ago

Hello user_95iicq thank you so much for taking the time to reach us here via our Xfinity Forums. We're more than happy to assist here with any concerns//questions surrounding your bill and potentially corrections. Can you provide a little more detail as to what the mis-billing you're seeing on your end? 

 

For future reference, our Corporate Mailing Address can be found at the link below. 

 

Comcast Corporation Contact Information

 

2 Messages

Thank you. I’ve only ever had internet service, I’ve only wanted internet service, and I realized that Xfinity improperly added TV service to my bill when I moved. I’m hoping that can be resolved, and the improper charges taken care of.

Official Employee

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3.2K Messages

@user_95iicq Did a ticket get put in for your billing?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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