Complaints

I just got a new phone Friday and this lady on Xfinity told me that she was going to call me later around to activate it and etc she never called me Saturday I went to Xfinity in Connecticut in Middletown and the guy I don't know what the heck you did but he didn't do anything because there was no sound no nothing no transfer of contact whatever yesterday I ended up going back again and unfortunately I got the same idiot his name is boozo on Washington Street and I told them that he didn't do what you should have done but what happened you know he's holding the thing and he goes like this here you do it I go I am not a professional you are come to find out you wouldn't do it so now I have a phone that I just got I cannot use it I can't even get into my email because the password I don't know what the heck you did there's a different password and I'm going to try to use my phone which I can't I have congested her failure I'm supposed to get open heart surgery I need my phone 24/7 I cannot use my phone unfortunately if it doesn't work the password I don't know how to remove it the one that I put in because I have my own password I need help please if you cannot help me okay send me a free label I'm sending you back the phone and then I'll have you reimburse me for all the money that I spent I have had it with Xfinity