1 Message
Confusion
During technical support the agent offer me free ipad and he asked me to fill out the application and send me link for that and I proved my ssn and date of birth right after he said i have to pay $83 for government tax and something now I am confident it’s true or scam can you please tell me about this issue
Again
Expert
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31.4K Messages
1 month ago
Moved to Customer Service as this has nothing to do with the Guidelines.
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XfinityRay
Official Employee
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2.7K Messages
1 month ago
Good afternoon, user_ij36kl! Thanks for your interest in getting a new iPad! I am not seeing any deals at this time that make the device free. We do have 50% off the Apple iPad A16. When we do have free iPad offers you would get device credits over 24 months to cover the cost but are responsible to pay the sales tax up front. There is also a $20 unlimited tablet data charge you pay monthly. The Xfinity Mobile bill is separate from your other services such as internet or TV service. Do you want to look further into this with our team?
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