Hey there, user_kq218v, thanks for reaching out through Xfinity Forums regarding your connection. We would be happy to help you with getting your new gateway online. Have you already tried these steps? https://www.xfinity.com/support/articles/activate-xfi-gateway-app. What issues are you running into?
XfinityJeniece
Official Employee
•
3K Messages
10 days ago
Hey there, user_kq218v, thanks for reaching out through Xfinity Forums regarding your connection. We would be happy to help you with getting your new gateway online. Have you already tried these steps? https://www.xfinity.com/support/articles/activate-xfi-gateway-app. What issues are you running into?
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