Visitor
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3 Messages
Connecting Google cast (Onn or Roku) streaming devices to Xfinitywifi
I purchased a wifi now pass (30 days for $10) and I'm having issues connecting my streaming device (Onn full HD streaming device) to the wifi. When I select the network, Xfinitywifi, it doesn't prompt me to enter in a username or password. I did some research and I believe it has to do with the 2.4ghz and 5 GHz frequency settings. Please help...
Accepted Solution
XfinityJeff
Official Employee
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710 Messages
1 month ago
Good morning @Frankosan314, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the NOW WiFi pass on the TV, I know how frustrating that can be. When it comes to the NOW WiFi pass, we are limited on the support we have available, most of the troubleshooting for NOW is done through the Xfinity app. The issue might be because the TV doesn't have a web browser, there is no way for the verification of the user ID and password to pop up like it does on devices that do have a built-in web browser.
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BruceW
Gold Problem Solver
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27.2K Messages
1 month ago
The "xfinitywifi" SSID is not encrypted, and as with other insecure SSIDs, does not require a username or password.
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