Visitor

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1 Message

Thursday, July 23rd, 2026 5:14 PM

Construction Damage

During construction my driveway sustained oil (?) staining.  My neighbors had it on curb areas and it was mostly cleaned by crew. My address.

 Please contact me for address.

Work installing upgrades was done about 1 week ago. They may have been doing boring for new lines and at curbs liquid was evident and stained.  In my case, it came up and left a several feet x one foot stain at end of driveway.

Please have crew clean it up - on the roads they used some white drying/absorbing compound and then cleaned.

Thank you.

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Selected Oldest First

Official Employee

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3.4K Messages

10 days ago

 

user_d0ot6r Hi there! Thanks for taking the time to reach out to us. I am a homeowner myself, and understand how an oil spill can be an eyesore. Nobody wants that. Our team would be happy to get a ticket opened for this issue. 
 
Can you please send us a direct message with your full name and service address so we can take a closer look?
 
How to send us a direct message:
 
- Click “Sign In” if necessary.
- Click the “Direct Messaging” icon.
- Click the “Start new conversation” icon, which looks like a pencil and paper.
- In the “To:” line, type “Xfinity Support.”
- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
- An “Xfinity Support” graphic will replace the “To:” line.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
 
Talk to you there!

 

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