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1 Message

Thursday, December 4th, 2025 11:49 PM

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Wondering what kind of refund user get for when Internet goes in and out especially when doing big school projects and you lose everything... 

The amount of times that it goes in and out and I get told no it didn't happen is getting ridiculous. And the amount of times people most likely don't get compensation. 

Oldest First
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Official Employee

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2.8K Messages

23 hours ago

 

user_xk70vq Sometimes interruptions are unavoidable, but we always try to get services back up as soon as possible. If you were affected by a recent service outage, you may be eligible for credit. No need to wait around for us; you can check out how to receive adjustments here if they are not automatically applied for you.

 

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