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user_vpaa12
1st Topic

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1 Message

Monday, June 30th, 2025 3:30 PM

Cost

I currently get internet, cable, and phone from Xfinity.  Fronitier has run fiber optic cable down my street.  I can now purchase internet service at greater speed, phone, and cable from Direct TV for quite a bit less than what Xfinity charges me.  Can you do anything for me?

Question

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Updated 

18 hours ago

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XfinityThomasD

Official Employee

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1.3K Messages

18 hours ago

 

user_vpaa12 Thanks for posting on our Community Forums. We can definitely review what offers are available to you. Please send our team a direct message with your full name and address.

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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