Hey there, user_0haqtm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience your TV, I know it must be super frustrating while trying to enjoy your favorite shows. Is there any error message on the screen? Have you attempted any of the troubleshooting found here. There is some amazing steps within there that help bring the service back. Please let us know if you are still having troubles with the TV, we would be happy to help further.
XfinityAdrienne
Official Employee
•
1.2K Messages
10 days ago
Hey there, user_0haqtm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience your TV, I know it must be super frustrating while trying to enjoy your favorite shows. Is there any error message on the screen? Have you attempted any of the troubleshooting found here. There is some amazing steps within there that help bring the service back. Please let us know if you are still having troubles with the TV, we would be happy to help further.
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