2 Messages
Cover fell off
Cover fell off. Its been like this for 3 weeks.
Tried reporting it in the chat. The chat was a waste of time and hard to deal with. They thought my modem cover fell off..
2 Messages
Cover fell off. Its been like this for 3 weeks.
Tried reporting it in the chat. The chat was a waste of time and hard to deal with. They thought my modem cover fell off..
XfinityDemitrius
Official Employee
•
2.4K Messages
13 days ago
Hey @Tom_H_MN, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to submit the request. If the equipment is not Comcast owned, we would not be able to make any changes and request you contact the other owner/provider.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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