Visitor
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7 Messages
Cracked Sidewalk Box Top
I reported a cracked sidewalk box top 3 weeks ago and it has still not been replaced. It is located at [Edited: Personal Information]
Visitor
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7 Messages
I reported a cracked sidewalk box top 3 weeks ago and it has still not been replaced. It is located at [Edited: Personal Information]
XfinityBillie
Official Employee
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4.5K Messages
10 hours ago
@user_js74n3 Thank you for taking the time to reach out to us here on our Xfinity Forums. Please send us a DM to Xfinity Support so we can look into the concern regarding the sidewalk box top and see if we have any tickets opened or updates to share. Please send us a DM to Xfinity Support with your full name and address to get started.
To do so, click on the chat icon located at the top right of this forum's page.
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• Press Enter to send your message
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user_js74n3
Visitor
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7 Messages
10 hours ago
I also posted on this forum on 9/18/2026. It shows 25 views, so xfinity definitely saw the post. Why are they not fixing something so dangerous right away. UNBELIEVABLE!!!!!!
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