@user_3thjwu We reevaluate customer accounts for increasing Xfinity Mobile device payment plan options every 6 months. To raise that amount you will want to ensure you have great payment history and never carry a balance from one month to the next. Did you recently set up Xfinity Mobile service with us or have you had it for quite some time?
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. If needed, we may invite you to send us a Direct Message
Thank you for confirming that @user_3thjwu! We can certainly take a further look at the device payment plan limit on the account.
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XfinityBradM
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16 hours ago
@user_3thjwu We reevaluate customer accounts for increasing Xfinity Mobile device payment plan options every 6 months. To raise that amount you will want to ensure you have great payment history and never carry a balance from one month to the next. Did you recently set up Xfinity Mobile service with us or have you had it for quite some time?
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. If needed, we may invite you to send us a Direct Message
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