Visitor

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1 Message

Tuesday, February 17th, 2026 8:19 PM

Customer for 27 YEARS, 19 calls in 3 weeks, Numerous hang-ups, No call backs, No resolution.

I began my adventure January 2026. My husband has been a customer for 27 years!!! I called to sign up for the $50/5 yrs internet pkg, added NOW tv $30 pkg. 

After many, many, many calls, hours and hours on the phone I still do NOT have the NOW tv channels. 

I am at the end of my rope. 

I am reaching out as a last resort to contact anyone/everyone who will listen.

I need help getting my service/channels.

PLEASE contact me ASAP.

[Edited: "Personal Information"]

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Official Employee

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3K Messages

18 days ago

 

user_9erm1y We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Are you getting any error messages when trying to access the NOW TV service in the Xfinity Stream app?  
 
 

 

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