1 Message
customer service agent
it seems impossible to talk to a real person thru your customer service contacts. If I can't speak to anyone in the very near future (it is now 1/7/25 @ 6:15 pm EST) I will find it necessary to cancel my subscription, which I don't want to do. My account # is [Edited: "Personal Information"]. thank you.
EG
Expert
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109.5K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
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1.3K Messages
3 months ago
user_yqtdzc I appreciate you using the Community Forums page to reach out. I am a 100% real person who is happy to assist you with your account related questions. What exactly did you need help with today?
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user_v7pgd7
1 Message
1 month ago
Customer service of Xfinity is horrible . I do not recommend this service to no body.
Even when I was in office at Dearborn Michigan 48127 . They did not know what a Loyalty department is . Why bother to be in business with Xfinity for 30 years???
Tired of communicating with a computer in line.
At the same time an old lady came out of office very sad for not getting help.
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