Visitor

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2 Posts

Wednesday, June 3rd, 2026 3:50 PM

Customer service nightmare.

I want to be put in touch with the vice president of customer service. I would rather have a root canal, colonoscopy and a hip replacement surgery all at the same time than deal the atrocious customer service.     

 

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Expert

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118.6K Posts

17 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.


Please describe the nature of your issue in detail here, but be sure to exclude any personal information, and a representative will reply to you here shortly.

Official Employee

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2.3K Posts

17 days ago

 

user_2nwmpt  Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

Visitor

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2 Posts

@XfinityBrianH​ Have the VP of customer service contact me. I don't want to any more of my time with anyone else.

(edited)

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