Visitor
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2 Messages
Customer Support for ongoing internet issues
I have been having issues with my internet, especially wifi on and off for months now. I would have tried to get help sooner but have not had the emotional capacity to deal with holding for customer service, etc until now. I work from home so connnection is EXTREMELY important. That is usually fine (being connected) but my Wifi is a whole other issue. As of last night I can no longer use it to watch TV in my bedroom. Can someone from Xfinity please respond or contact me to help??
Carly


XfinityMarshante
Official Employee
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886 Messages
12 minutes ago
Hello @user_lbe025, thank you for taking the time to leave a post. Sorry to hear how long you’ve been dealing with these internet and Wi-Fi issues, especially while working from home and needing a reliable connection every day. Other than your bedroom TV experiencing issues with the Wi-Fi, are there any other devices?
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