Visitor

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1 Message

Monday, October 6th, 2025

Customer support

I have a appointment at 5 pm with technician visit, please provide a status 

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Contributor

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64 Messages

20 days ago

The fastest way to get information is to log into your account. I've provided a link for ways in which you can manage your account. Hope this helps! 

https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments 

Official Employee

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305 Messages

20 days ago

Hello @user_vba044 I understand why this situation can become urgent, there is typically a two-hour window. Was your appointment from 3-5 or 5-7?

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