1 Message
Cut cable
We had a tree fall and are having new roof etc replaced . Internet/ cable wires were cut how do I get them reconnected. The box on the side of the house is fine.
1 Message
We had a tree fall and are having new roof etc replaced . Internet/ cable wires were cut how do I get them reconnected. The box on the side of the house is fine.
XfinityThomasB
Official Employee
•
1.8K Messages
11 days ago
user_q0moeg
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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