Visitor
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1 Message
damage to my yard
Xfinity recently came to bury a wire in my yard and cut our dog fence two times. When I asked the man to please put the wires back together that he cut he just shrugged and did not do it. I had to have the fence company come out and fix it. The cost was $225 how do i get this reimbursed since it was Xfinitys fault?
XfinityAmira
Official Employee
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4.5K Messages
15 days ago
Hi user_xb4rls! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and please know my team is always here to support you. To further assist you with this Damage Claim, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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114.1K Messages
15 days ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section.
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