Damage to sprinkler system

My sprinkler system was damaged over two weeks ago and I can not get anyone to help me. They all tell me someone will be out the next day and no one shows up. Terrible customer service.

Responses

Oldest First

Selected Oldest First

XfinityBenjaminM

Official Employee

•

2.4K Messages

23 days ago

user_rng61d Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate this further. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

1

0

U

user_rng61d

Visitor

•

2 Messages

Benjamin, I have joined the DM chat and there seems to be no one home. Can you help me?

Like

Reply

23 days ago

0

Customer Service

user_rng61d

Damage to sprinkler system

XfinityBenjaminM

user_rng61d

New to the Community?