Thanks for reaching out to us, generally within 24 hours after you approve the order you generally then get your e-mail confirmation sent to your primary or preferred e-mail address confirming your order. I'll be happy to double check everything for you if you go ahead and send me a direct message with your name and complete address to get started.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
XfinityOrlandoM
Official Employee
•
1.9K Messages
21 days ago
@user_c1x9b7
Thanks for reaching out to us, generally within 24 hours after you approve the order you generally then get your e-mail confirmation sent to your primary or preferred e-mail address confirming your order. I'll be happy to double check everything for you if you go ahead and send me a direct message with your name and complete address to get started.
Here's the detailed steps to direct message us:
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