digging in area

I am wondering why Comcast would be digging in four consecutive yards, including my yard, when no one in this immediate area uses xfinity/comcast. I understand they have a right-of-way on an easement but why lay/repair/replace lines between these existing cable boxes when no one subscribes to this cable. I'm concerned about the poor repair job that may be done to our lawns especially during this period of restricted watering. It's certainly a waste of resources on your part.

The location is Big Island Trl, Ponte Vedra, 32081

Responses

XfinityEva

Official Employee

•

1.8K Messages

15 hours ago

Thank you for your concerns about the cable and equipment. We are always looking to maintain the equipment to make sure it is working and up to date. If you do experience any issues with the work that is being performed please send us a direct message with your full name and the address.

To send a direct message:

Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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digging in area

XfinityEva

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