S

Tuesday, April 8th, 2025 2:22 PM

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Plan is 600mbps. Only getting 53 download and 35 upload speeds. Need 100+ download and 50+ upload for new remote job. This is urgent. Willing to upgrade speed and rent equipment 

2 Messages

12 days ago

How do I talk to a human or schedule technician appointment 

Official Employee

 • 

1.7K Messages

Hi there @SeanL90. Thank you so much for reaching out to us here on our Forum's page. I am sorry to hear that your Internet speeds are not up to where they should be at. You are in the right place and we are happy to assist you today. If you do not mind me asking, how are you connecting to the internet? Are you on Wi-Fi or hardwired to the modem?

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