2 Messages
Direct Messaging
I'm looking for a way to speak to a human regarding an issue with my account and updating a device. Is that done through direct messaging only?
2 Messages
I'm looking for a way to speak to a human regarding an issue with my account and updating a device. Is that done through direct messaging only?
user_gs2s06
2 Messages
9 days ago
Specifically related to my account service and the device update
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EG
Expert
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109.8K Messages
8 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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853 Messages
8 days ago
While we understand wanting to get your issue resolved as quickly as possible @user_gs2s06 , we need to remind you that sending unsolicited direct messages can result in you being banned from the Forums. For future reference, please wait until we ask you to send a message. We can continue in your private message.
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