1 Message
Dispatch tech for fallen exterior cable
After a storm, the cable that connects to the public line is hanging low in my hard. One of the connections to it has fallen as well. I have moved my router and still have internet so I can’t get anywhere with online trouble shooting or the phone system. I would like to have a tech dispatched to repair and raise the cable. How can I schedule an appointment?
XfinityJosephA
Official Employee
•
1.6K Messages
5 days ago
user_4sk0vu feel free to send us a direct message so we can help create the correct work order to address the cable line. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
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