Visitor
•
1 Message
Down communication line
Hello, there is a down communication line at 1300 Broad St. and I'm looking to have it removed.
Any assistance is much appreciated.
Visitor
•
1 Message
Hello, there is a down communication line at 1300 Broad St. and I'm looking to have it removed.
Any assistance is much appreciated.
Accepted Solution
XfinityJon
Official Employee
•
316 Messages
1 day ago
Good afternoon kba123. Thank you for making us aware of this. I will be happy to assist. I will need some additional information in order to get this scheduled for you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
(edited)
0