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user_gyipfa
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Tuesday, November 19th, 2024 8:36 PM

Downed line

Utility line on ground in yard of Greenbrier Historical Museum at 825 W. College St, Greenbrier TN 37073. Corner of Maple St & W. College. Electric company says it is not theirs so it must be cable or phone. It is lying across public sidewalk & handicap walk to museum. Please check and remove it if yours.

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2 days ago

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XfinityRichard

Official Employee

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1.4K Messages

2 days ago

Hi there, @user_gyipfa ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the inconvenience this line is causing you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name,  so that I can assist you further.-Richard

To send a direct message [private message]:

  •   Click "Sign In" if necessary
  •   Click the "Direct Message" icon
  •   Click the "New message" (pencil and paper) icon
  •   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •   - An "Xfinity Support" graphic replaces the "To:" line.
  •   Type your message in the text area near the bottom of the window
  •   Press Enter to send it

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