Visitor
•
1 Message
Downed line
A semi truck drove down our street and severed our cable/internet line in two. My Xfinity app won’t let me submit the request to fix it. They show no outage. How can I get this line fixed?
Visitor
•
1 Message
A semi truck drove down our street and severed our cable/internet line in two. My Xfinity app won’t let me submit the request to fix it. They show no outage. How can I get this line fixed?
XfinityMartyR
Official Employee
•
2.3K Messages
4 days ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0