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Wednesday, November 19th, 2025 7:00 PM

Driver #220197

Your driver came to a complete halt and a freeway to turn onto a private unmarked road. His rear view lights did not work and he did not use his signal or they just don't work. I almost hit this man and when I honked he proceeded to get violent. He rolled down his window and started threatening and cussing at me and my 5-year-old son. And then he drove up down the dirt road I turned around and went to the person's house to notify him his rear view lights didn't work and his signals didn't work. He then got more violent and louder. This man almost caused an accident. This man caught violent on the job. This man should not be around children let alone customers. Is this how you let your employees act in front of customer's houses?

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Official Employee

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2.8K Messages

16 days ago

 

user_x32wiw, Hi there! Thanks for taking the time to reach out. You've come to the right place to report this incident. I can certainly understand the importance of getting this addressed in a timely manner. Over social media, we are a dedicated team of experts who can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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