Drop bury

user_p61khu, Hi there! Thanks for taking the time to reach out. I can understand the importance of getting that line buried as quickly as possible. The last thing we want is for anyone to get injured. You've come to the right place. Our team of experts is dedicated to resolving safety concerns such as this over social media. To further assist, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

user_p61khu, This is definitely not the experience we like to hear about or how we want you to feel. We will certainly do everything within our power to better your experience and get this taken care of as quickly as possible. Here's the detailed steps to direct message us: 

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• Click the "New message" (pencil and paper) icon
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• Press Enter to send your message