Visitor

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1 Message

Monday, August 25th, 2025

Email from Xfinityemail@comcast.net

I received an email from Xfinityemail@comcast.net about accepting new Terms of Service. 

is this legit?

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Expert

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112.9K Messages

5 days ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.4K Messages

5 days ago

 

user_jendw0 If there is ever a question on the validity of an email, you can always forward information to our Customer Security Assurance team for further review. They are an awesome team and can help make sure you are best protected.

 

Expert

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32.3K Messages

5 days ago

@user_jendw0 

I received an email from Xfinityemail@comcast.net about accepting new Terms of Service. 

is this legit?

No, it is not legit.

@comcast.net is reserved for residential email.  @comcast.com is reserved for official Xfinity/Comcast email.  So, subsequently there is no mailbox using Xfinityemail.

Whenever in doubt about the validity of an email from Comcast/Xfinity go to webmail and look for the verified logo.

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