Visitor

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1 Message

Friday, August 15th, 2025

email not working

I updated my email password this morning on webmail. Then I updated it in my apple mail app. I can now receive all of my email, but I cannot send email. I've updated the password for the SMTP server, but it is still not working. Any ideas?

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Official Employee

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94 Messages

26 days ago

Hi @user_et5531 - thanks for reaching out and welcome to Xfinity Forums! You mentioned updating your password on webmail, and I understand sending attempts. Are you able to elaborate on the term webmail? Is that a third-party site or our direct website? To manage your email, you can visit connect.xfinity.com. 

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