Visitor
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2 Messages
Email times out on all devices, all methods
Getting email connection timeouts when trying to access email (https://connect.xfinity.com/appsuite, Via App, Via Outlook) using computer, iPhone (both on wifi and cellular). This was working on all my devices both wifi and cellular connections and now timesout. This is not a configuration issue on my side as was previously working on these devices. Like I said isn’t even working when trying to access via comcast.com (connect.xfinity.com) and when connected via cellular (not on wifi)
XfinityMarcus
Official Employee
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1.9K Messages
18 days ago
JamesCivic thank you for using the Xfinity Community Forums page to let us know about the concerns you are noticing with your email on multiple devices. Our Xfinity Forums team will definitely assist you with getting your email working as intended. We wouldn't want you missing any important communication via email.
Can you confirm for me how long ago this issue become prevalent for you?
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JamesCivic
Visitor
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2 Messages
17 days ago
Somewhere around 2:15 or 2:30 EST today.
It came back online a few hours later.
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