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Friday, July 24th, 2026 8:21 PM
Does my account need upgrading as it states ftom you
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Expert
119.7K Messages
8 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
3.5K Messages
Good morning, @user_013sbc ! Thank you for reaching out to us. To help me better understand the situation and assist you further, did you receive an email indicating that your email address needs to be updated?
EG
Expert
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119.7K Messages
8 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3.5K Messages
8 days ago
Good morning, @user_013sbc ! Thank you for reaching out to us. To help me better understand the situation and assist you further, did you receive an email indicating that your email address needs to be updated?
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