Visitor
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2 Messages
Equipment pick up
I got a notification that I only have 4 days to pick up my equipment, or my order will be cancelled. I informed the agent that I don't move until 6/26, and won't even be in town to pick up equipment until then.
Visitor
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2 Messages
I got a notification that I only have 4 days to pick up my equipment, or my order will be cancelled. I informed the agent that I don't move until 6/26, and won't even be in town to pick up equipment until then.
XfinityRichard
Official Employee
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2.1K Messages
22 days ago
Hi there, @aboyd528 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to equipment shipment concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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