equipment

user_b71mfs Thank you so much for your post for help with the return email you received. If you have already checked out the return center and are not seeing any unused devices, I would be happy to help look into what device the message was regarding. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.