Good afternoon @user_0bi6aq, and thank you for reaching out on our Community Forums, we appreciate it. I hope you are otherwise having a wonderful Sunday so far! Thank you for letting us know that you are getting an oops message on your T.V. We'd be happy to help troubleshoot. When did the message first pop up? Have you tried restarting your cable box yet? You can restart your cable box by following the instructions listed here https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box.
XfinityAlyssaA
Official Employee
•
1.7K Messages
20 days ago
Good afternoon @user_0bi6aq, and thank you for reaching out on our Community Forums, we appreciate it. I hope you are otherwise having a wonderful Sunday so far! Thank you for letting us know that you are getting an oops message on your T.V. We'd be happy to help troubleshoot. When did the message first pop up? Have you tried restarting your cable box yet? You can restart your cable box by following the instructions listed here https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box.
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