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mortt999
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Wednesday, March 4th, 2026 4:24 PM

ESPN Unlimited

I received an E-mail from Xfinity which announced that ESPN Unlimited was now included in my plan.  Imagine my joy.  Yet after jumping through endless, hoops, I am still unable to watch the additional channels.

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2 hours ago

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EG

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116.4K Messages

9 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityRaul

Official Employee

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2.6K Messages

9 hours ago

@mortt999 Thank you for making us aware the ESPN Unlimited plan doesn't want to appear on your TV via Forums. So that we don't go over something you've already done, can you please walk me through what you did on your end to sign up for this plan? Do you get some sort of error message when you try to access the app on your TV?

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mortt999

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16 Messages

I clicked all the necessary options in the e-mail, turned to channel 257 and received the subscription service message.

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2 hours ago

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XfinityBenny

Official Employee

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1.4K Messages

@mortt999  Thanks for explaining. Does the subscription show up in your active subs when you sign in to your account? https://www.xfinity.com/yoursubscriptions

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 hours ago

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mortt999

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Yes.  It indicates "Active".

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2 hours ago

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user_8ijfnj

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Doesn’t show up for me and I have 3 espn channels. I spent hours last Friday with people calling me back and was told a code needed to be added to my account then was told it was a known issue for some customers. Then was told they would call me back and gave me a ticket number. Never heard anything and the broken chat says I have no open tickets lol

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2 hours ago

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mortt999

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How encouraging!  : ))

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2 hours ago

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