Everything Xfinity went bonkers overnight

Couldn't stream nor get or send emails.

Got Xfinity here at home. He resolved nothing.

Talked to Apple who said Xfinity the root of the problem

Had 2 local IT techs here. Agreed Xfinity the cause of my issues. Tried to get ahold of a human at Xfinity. Impossible.

I am very close to dropping them.

Responses

XfinityJanelle

Official Employee

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1.6K Messages

15 hours ago

Hey @jojabi , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding your services overnight. Are you still seeing an issue with your services today?

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jojabi

New Poster

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3 Messages

@XfinityJanelle Hi. They got my Wi-Fi back for me.And my incoming emails, as well.

This cost me over $100.00 because I could not get anyone from finite to help.

I still cannot send out emails. I keep getting CANNOT VERIFY USERNAME OR PASSWORD. OMG!

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6 hours ago

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XfinityLinda

Official Employee

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1.9K Messages

@jojabi Where are you attempting to access your email from? Is it on www.xfinity.com or a 3rd party email client (Google, Microsoft, etc.?

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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5 hours ago

0

Customer Service

jojabi

Everything Xfinity went bonkers overnight

XfinityJanelle

jojabi

XfinityLinda

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