Visitor
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2 Messages
Expired card
Didn’t get to use the $100 promotional gift card can I get a new one? None of the balance was used.
Visitor
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2 Messages
Didn’t get to use the $100 promotional gift card can I get a new one? None of the balance was used.
XfinityJeff
Official Employee
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87 Messages
7 days ago
Good morning @user_m1pgyv, and thank you for reaching out to us on the forums, I hope you are having a good Friday! I am sorry to hear that the gift card you got expired before you had a chance to use it. We have a special team that handles replacement gift cards. You would call the Xfinity Promotion Center team at 1-877-227-0956 to order a replacement card. This information can also be found on the Xfinity Incentive Tracker website. If you need any further assistance please don't hesitate to reach out to us on the forums, and I hope you have a great rest of your Friday and a great weekend!
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