Good afternoon user_11heh2 thank you for taking the time to reach out to us! You are in the right place, and I am more than happy to assist you with this. I would just need you to send a direct message so that I can get your account pulled up and put in this request.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
XfinityJon
Official Employee
•
27 Messages
10 days ago
Good afternoon user_11heh2 thank you for taking the time to reach out to us! You are in the right place, and I am more than happy to assist you with this. I would just need you to send a direct message so that I can get your account pulled up and put in this request.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
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